How we protect your information
A quick overview of the key pillars of 84bd's Privacy Policy.
SSL encryption
Every transaction and piece of personal information you share is secured with 256-bit SSL encryption. No third party can access your data.
No Sale of Data
84bd never sells your personal information to third parties. Your data is used solely to improve our services.
Your control
You may view, correct, or request deletion of your stored information at any time.
Secure Storage
All data is stored on maximum-security, firewall-protected servers. Regular security audits are conducted.
Cookie transparency
84bd is fully transparent about which cookies it uses and why. You have the option to disable non-essential cookies.
Instant Notifications
You will be notified by email right away whenever our Privacy Policy is updated. No surprises, no hidden changes.
Your privacy is our responsibility. By using the 84bd platform, you are considered to have accepted this Privacy Policy. Please read it carefully before using our services.
1Introduction & Scope
84bd (referred to as "we", "us", or "the platform") is a trusted online gaming platform in Bangladesh. This Privacy Policy applies to the 84bd.pro website, mobile application, and all associated digital services.
We believe data protection is a fundamental human right. That is why 84bd's Privacy Policy was built with full transparency — every detail about what information you provide, why you provide it, and how it is used is clearly stated here.
By accessing the 84bd.pro website, creating an account, or using any of our services, you agree to the terms of this Privacy Policy. If you disagree with any part of this policy, please refrain from using our platform and contact the support team.
2What information we collect
84bd collects only the information that is necessary. Requesting excessive or unnecessary personal data goes against our policy. We primarily collect two types of information:
| Type of Data | Example | Required? |
|---|---|---|
| Identity-related | Full name, date of birth, National ID number | Yes (for KYC) |
| Contact Information | Email address, mobile number, current address | Yes |
| Financial information | Bank account details, mobile banking number, transaction history | Yes (for payments) |
| Technical Information | IP address, device type, browser, operating system | Automatic |
| Gaming Activity | Bet history, game logs, win/loss records | Automatic |
| Communication Logs | Support chat, email correspondence | Optional |
84bd never stores your full password or card CVV. Payment information is always kept in encrypted form.
3How We Collect Data
84bd collects information through various methods. You have the right to know about each of them:
- Provided directly: Information you provide directly when registering an account, completing KYC verification, making payments, or contacting support.
- Automatic collection: When you use the platform, cookies, log files, and web beacons automatically collect technical information.
- From Third Parties: Limited information may be received from payment providers and identity verification services.
- Device-related: When using the mobile app, your device model, operating system, and network information are collected.
In accordance with our Privacy Policy, we never collect your information without your knowledge or consent. You are informed at every point of data collection.
4Purpose of Data Use
84bd uses your information only for specific, legitimate purposes. Each purpose is detailed below:
- Service delivery: Account management, transaction processing, keeping gaming services running, and providing customer support.
- Identity Verification: Completing the KYC process, age verification, and fraud prevention.
- Security Assurance: Detecting suspicious activity, preventing money laundering, and protecting accounts.
- Service improvement: Analyzing user experience to improve the quality of the platform.
- Marketing Communications: Sending relevant offers and promotions with your consent.
- Legal obligations: Compliance with applicable laws and directives from regulatory authorities.
If you no longer wish to receive marketing emails or messages, let our support team know at any time and we will update your preferences right away.
5Data Sharing & Disclosure Policy
84bd never sells your personal information to third parties. However, limited information may be shared in certain circumstances:
- Payment Providers: Relevant financial information is shared with the applicable payment gateway to process transactions.
- KYC service providers: Documents are shared with accredited verification services for identity confirmation.
- Legal obligations: Information may be provided upon a valid order from a court or regulatory authority.
- Fraud Prevention: Relevant authorities may be informed to assist in detecting money laundering or fraud.
In such cases, only the minimum necessary information is shared. All partner organizations are contractually bound to uphold 84bd's privacy standards.
84bd does not sell or rent your information to advertising networks, data brokers, or any other commercial entities.
6Cookies and tracking technologies
84bd uses cookies and similar technologies to deliver the best experience on the platform. The types of cookies we use include:
- Essential cookies: Essential for login sessions, security, and core platform functionality. These cannot be disabled.
- Functionality cookies: For your language preferences, display settings, and personalized experience.
- Analytics Cookies: To understand platform usage patterns. All data collected for this purpose is fully anonymized.
- Security Cookies: Device fingerprinting is used to detect fraudulent activity.
You can disable non-essential cookies from your browser settings. However, disabling certain cookies may limit some features of the platform.
7Data Retention Period
84bd does not retain any information longer than necessary. However, certain data is kept for a defined period due to legal obligations and security requirements:
| Type of Data | Retention Period | Reason |
|---|---|---|
| Account and identity information | 5 years after account closure | Legal and regulatory requirements |
| Financial transaction records | 7 years | Financial regulations and audits |
| Gaming History | 3 years | Dispute Resolution |
| Support Contact | 2 years | Service Quality Improvement |
| Logs & Technical Data | 1 year | Security Monitoring |
| Marketing Preferences | Until consent is withdrawn | On your terms |
At the end of the retention period, data is securely deleted or anonymized.
8Your Rights
Under 84bd's Privacy Policy, you have full control over your personal information. You may exercise the following rights at any time:
Right to Access
Submit a request if you would like to know what information we hold about you.
Right to Rectification
Submit a request to correct any inaccurate or outdated information.
Right to Erasure
Request deletion of your information beyond what is required by law.
Right to Restrict Processing
Request that your data be restricted to specific purposes only.
Data Portability
Option to download your information in a structured format.
Right to Withdraw Consent
Withdraw your consent for marketing or optional data use at any time.
To exercise any of your rights, please [email protected] Send us an email at the address provided and we will respond within 30 business days.
9Security Measures
84bd applies industry-leading security measures to protect your data. Our security infrastructure includes:
- 256-bit SSL/TLS Encryption: Every connection on the website and app is encrypted.
- Two-Factor Authentication (2FA): An additional layer of security to prevent unauthorized access to your account.
- Firewall & DDoS Protection: Protects servers from external attacks.
- Regular Penetration Testing: Third-party security experts conduct regular audits of our systems.
- Data Backup: Regularly encrypted backups are stored across multiple secure servers.
- Staff training: All 84bd staff are trained to comply with privacy and security policies.
In the event of a security breach, 84bd will notify affected users within 72 hours and advise on the necessary steps to take. That said, no method of internet transmission is 100% secure, so we encourage you to stay vigilant on your end as well.
If you notice any security issue or suspicious activity, please contact us immediately at [email protected]Report to .
10Protection of minors
84bd strictly prohibits registration and participation by anyone under 18. Collecting personal information from minors is completely prohibited under our Privacy Policy.
Age verification is mandatory at registration. The KYC process confirms age through a National ID card or birth registration certificate. If a minor is found to have fraudulently created an account, that account will be immediately closed and all collected data will be permanently deleted.
If you become aware that a minor is using 84bd, please notify our support team immediately.
11Privacy Policy Changes
84bd may update this Privacy Policy from time to time. Changes may be driven by new service launches, legal updates, or security improvements. For any significant changes, we will:
- The "Last Updated" date at the top of this page will be revised accordingly.
- A summary of changes will be sent to your registered email address.
- You will be informed of the updated policy when you log in to the platform.
- Re-consent may be required for major changes.
Continued use of the platform after any changes constitutes your acceptance of the updated Privacy Policy. The latest version will always be available on this page.
12Contact & Complaints
If you have any questions, comments, or complaints regarding this Privacy Policy, please get in touch with us. Our dedicated privacy team is always ready to respond to your requests.
- Email: [email protected]
- Response time: Within 30 business days (48 hours for urgent cases)
- Support available: 24 hours a day, 7 days a week
If an issue cannot be resolved directly with us, you have the right to lodge a complaint with the relevant data protection authority. However, we hope that any concerns can be resolved through direct discussion.
Our support team speaks your language. In your language, on your schedule — we are always here for you.